Terms and Conditions:

All references to “we”, “us” and “our” shall be deemed to be references to Labsah (Forward General Trading Company). and references to “you” and “your” shall be deemed to be references to persons placing an order via this website/app/social media.

The following terms and conditions apply to all use of the Labsah (Forward General Trading Company) website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions.

– You agree that all details you provide to www.Labsah.com for the purpose of purchasing goods are accurate and complete in all respects.

-You agree that your contract for purchases made through www.Labsah.com is with Labsah (Forward General Trading Company) and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.

-The price and availability of goods are subject to change without notice.

-By placing an order via this website/social media Apps, you are making an offer to Labsah (Forward General Trading Company) to purchase the goods detailed in your order upon the terms described, at which point your payment method account will be pre-authorised.

-You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.

-If any product from your order is unavailable, we will contact you by email.

-If you wish to make any changes prior to receiving your order, please contact our Customer Services team on +965 22323260 or email us [email protected] .

Labsah reserve the right to terminate our agreement with you and to suspend or terminate your access to the website/social media Apps immediately and without notice.

Payment Methods:

We accept online payment in a secure environment by credit or debit card.
Payment cards accepted include Knet, Visa as well as MasterCard. We also accept payment via Cash on Delivery in Kuwait.

When you place your order, your card (Knet, Visa, MasterCard) will be pre-authorized. Once you complete the order, your card will be charged and you will receive a confirmation email. Additional charges might applied.
Contacting us by Telephone:
Calls may be recorded, for the purpose of quality monitoring and training.

All delivery time-frames stated are estimated and may be subject to change.
Please note, for GCC/International deliveries, local import duties and charges may apply.

Delivery:

All delivery time-frames stated are estimated and may be subject to change.
Please note, for GCC/International deliveries, local import duties and charges may apply. For further details, please refer to Delivery details on our website.

Return and Exchange:

The products can be returned within 14 days after they have been received.
You have the right to return your items. A new product may be exchanged for another product or returned for a refund.
To be eligible, the following conditions must be satisfied:

-The product is in its original packaging.
-Items must be unworn and unwashed.
-The product isn’t used or damaged
-Items must have all tags attached.
-Original invoice must be presented.
Products that do not meet these criteria will not be considered for return.

In the case of return or exchange please allow us 21 working days to process your return or exchange. Please call us at +965 22323260 for any exchange or return or email us at [email protected] for requesting a return or exchange.

Safety & Security:

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for un-authorised parties to read any information that you provide.

Liability:

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on Labsah.

Copyright:

All rights, including copyright, in the content of the www.Labsah.com web pages are owned or controlled by Labsah (Forward General Trading Company). In accessing www.Labsah.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.Labsah web pages for any other purpose whatsoever without the prior written permission of Labsah Co.